Careers

The difference between who You Are and who you want To Be is... What You Do.

One of the main differentiators of PSP Services amongst competitors is our team environment. All functions work together to provide a complete and comprehensive solution to our clients.

We are always looking for new talent that will allow PSP Services to be the leader in the industry in all aspects of the business including and not limited to, Operations, Finance, Sales, Technology and Marketing. We foster a collaborative workplace that fosters innovation, diversity, is adaptable to change and is competitive.

We also believe in giving back to those around us and volunteering is strongly encouraged in our work environment.

PSP Services is always interested in reviewing new talent, feel free to contact us today.

Current Positions

Toronto Office
Project Manager, Toronto Office
Position Mandate:

This role is accountable for managing projects within their assigned program while adhering to PSP Services Project Management Processes. The position plans and oversees the daily activities of the project, the completion of project tasks, and monitors the adherence to project management process and project timelines. The successful candidate will exhibit high skill in leadership, general management, stakeholder relationship management, risk management, problem resolution, and a will exhibit a proactive attitude towards the project milestone delivery.

Key Activities Include (but are not limited to):

In support of Program Manager, responsible for defining, planning, tracking and managing projects assigned Identifying key resources and providing the direction required for meeting the project objective Ensuring appropriate management, customer and supplier involvement throughout the life of the project Managing project schedule and task details and utilize project management tools such as reports, tracking charts, checklists, and project scheduling software and to delegate appropriately Managing changes to project scope Adherence to PSP Services Project Management Process by evaluating the effectiveness of project tools and standards and finding ways to improve practices and processes

Requirements:
Bachelor’s Degree in Business/Finance or a related field
PMP designation or Project Management Institute certification is considered a strong asset
Equivalent work experience may be considered a substitution
3-5 years of experience in an analytic/project oriented environment with at least 2+ years of experience on a Project Manager role
Previous experience in the payment industry considered an asset
Proficient with Microsoft Windows/MS Office Applications
Understanding of SDLC, Project Management
Demonstrated ability to manage and track multiple projects through the life cycle steps of initiation, planning, execution and project closure
Fluent in English (reading, writing, and verbal)
Comfortable dealing with senior management.
Possess the ability to constructively confront people and issues.
Detail oriented, able to manage multiple tasks, able to work on own, within a team, leading cross functional teams and with external vendors
Demonstrates high levels of Energy and Achievement Motivation
Strong cross-functional team management skills
Good negotiation skills; Able to be a team player
Possess high level of initiative
Innovative, proactive and forward thinking
Good facilitation, time management, organizational skills
Possess the ability to constructively confront people and issues.
Strong change management leadership skills
Special Conditions:

This is a full-time permanent position available in our Toronto Head Office
QA Analyst, Toronto Office
Position Mandate: The role is responsible for QA testing and verifying that the developed front-end platform solutions meet defined functional user and system requirements. In addition, this position will be responsible for creating and maintaining scenarios and test platforms to be utilized in the execution and verification of test cases for highly complex functions, as part of the overall testing cycle. In this role, preparation of detailed reports for test results, bug logs, and feature requests will also be required.

Key Activities Include (but are not limited to):

Follow all activities within the established QA Process
Review and understand business, functional, and technical requirements specifications
Develop test scripts in order to automate certain test scenarios
Perform QA tests on new and existing but upgraded products based on signed-off strategy through the execution of test plans, and analyze results from system Specifications
Maintain test cases and test plans for Front-end Platform applications
Perform product certification tests as per test scripts (ET, UAT, Regression tests)
Manage overall test status and test result reporting
Report, track and follow up on defects using a defect-logging system
Utilize various system utilities, networking, and verification tools to pin point subtle abnormal behaviours
Report issues explaining steps to reproduce and specifying severity level and maintain the bug list in defect-logging system
Work closely with vendors and third-parties (Ernex, MFS, Internal Software Development teams, Development Help Desk, IGate, etc.) to drive execution for optimal QA testing and delivery
Communicate progress of product testing results to applicable stakeholders
Provide feedback on specific business or process problems and make improvement recommendations when given the opportunity
Analyze, test, document, and verify system change requests (defects, enhancements, new features etc.)
Assist in the development and maintenance of an effective QA process within the software group

Requirements:
Bachelor’s Degree in Computer Science, Engineering or a related field of study
Equivalent work experience may be considered a substitution
1-3 years software QA experience specifically in browser based applications
Solid experience in executing testing and analyzing the results
Knowledge of HTML and Web Development
Software development experience considered an asset
Previous experience in the payment industry considered an asset
Knowledge in a wide variety of development/scripting languages and technologies (Java, .net, PHP, Javascript, HTML/XML, iOS/Android development, etc.)
Proficient with Microsoft Windows, Linux OS, and Office Applications
Intermediate programming experience is considered an asset
Knowledge of QA process and Software Development Life Cycle
Understanding of QA technologies, methodologies, industry trends, and best practices are considered an asset
Experience in writing and maintaining test cases, test plans, test strategies and test scripts
Proven ability to conduct functional and performance/stress web-based testing
Understanding of web based applications
Fluent in English (reading, writing, and verbal)
Proven track record of analytical and problem-solving skills
Excellent communication skills when dealing with team members, business teams, and managers
Possess high level of initiative
Proven ability to multi-task, meet pre-defined timelines, and deliver quality work
Team oriented; action oriented, self- motivated and delivery focus
Demonstrated planning, preparation and organizational abilities
Proven ability to influence and collaborate in a matrix organization
Special Conditions:

This is a full-time permanent position available in our Toronto Head Office
IT Compliance, Toronto Office
Position Mandate:

The role is responsible for managing the risk and controls associated with all applicable governance/compliance mandates (this includes, but is not limited to PCI compliance). This position is accountable to ensure the proper controls are in place, and monitored on a regular basis to ease end of year audit processes and to be the interface to the IT team during audit periods, coordinating meetings and evidence as required. The position will be responsible for identifying gaps in the control framework resulting in findings which may include recommended changes to operational processes and/or infrastructure.

Key Activities Include (but are not limited to):

Work with the leadership team, ensuring all necessary PCI activities are captured into an on-going PCI compliance program
Maintain and coordinate all PCI-DSS, PA-DSS and card brand audits and reviews, bringing deficiencies to management attention
for risk ranking/remediation
Identify and align controls objectives to meet specific regulations, guidance, frameworks, and industry best-practices as they related todata management and IT systems
Review and assess existing processes and related documentation
Mentor and manage the IT Compliance Analyst(s) reporting into this position
Mentor and manage the Identity and Access Governance team, ensuring activities are aligned with the direction of the business, compliance and security requirements
Manage the ongoing Identity and Access Governance program, automating activities and transitioning the IAM team to a higher level of role entitlement – effectively streamlining the provisioning and de-provisioning procedures internally at PSP-CS
Requirements:

Bachelor’s degree in Information Technology or a related field of study
CISA, CISM, ISSA, CISSP or other Audit/Security Designations
Equivalent work experience may be considered a substitution
5-7 years of audit and/or compliance management experience
3-5 years of leadership/people management experience managing an IT Audit and/or compliance team
Previous experience in the payment industry considered an asset
Proficient with Microsoft Windows/MS Office Applications
Broad understanding of underpinning technologies, and infrastructure
Knowledge of PCI-DSS and/or PA-DSS compliant environment
Fluent in English (reading, writing, and verbal)
Must be able to communicate complex technical problems in business language
Strong business acumen with analytical ability to assess the business and identify risks and controls
Ability to lead and influence decisions of others as required
Highly developed cross functional team management skills
Strong written and verbal communication skills with the ability to network with internal and external stakeholders
Proven leadership, coaching and resource management skills sufficient to lead and motivate a senior team faced with a significant change mandate
Special Conditions:

This is a full-time permanent position available in our Toronto Head Office
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